Shipping Policy
Shipping Policy
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Last updated: January 27, 2026
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At Zoomers And Me, each item is made to order to reduce waste and ensure quality. Please review the shipping details below before placing your order.
Order Processing
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All products are custom-made and fulfilled by our production partners.
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Processing time: 2–5 business days
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Processing times may vary during holidays or high-demand periods
Shipping Times
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Once your order has been processed, estimated shipping times are:
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United States: 3–7 business days
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International: 7–21 business days (varies by destination)
Shipping times are estimates and may be affected by carrier delays, customs processing, or weather conditions.
Shipping Costs
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Shipping costs are calculated at checkout and are based on:
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Product type
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Shipping destination
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Order size
Tracking Information
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Once your order ships, you will receive a confirmation email with tracking details when available.
Incorrect Address or Delivery Issues
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Please ensure your shipping address is entered correctly at checkout. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.
If a package is marked as delivered but cannot be located, please contact the carrier directly for assistance.
Damaged or Lost Items
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If your item arrives damaged or defective, please contact us within 7 days of delivery at:
Include your order number and clear photos of the issue so we can assist you promptly.
International Orders
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International customers may be responsible for customs fees, duties, or taxes imposed by their country. These charges are not included in the item price or shipping cost.